Privacy Policy

Whom Does This Apply To

This Privacy Policy applies to all personal information we collect from customers and visitors, whether through our website, customer service, or marketing channels.

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware of such data, it will be deleted promptly.

What Type of Information We Collect

We may collect and process the following information:

• Personal details (name, email, phone number, address)
• Payment information
• Order and purchase history
• Customer service communication history
• Device and browsing information (IP address, browser type, cookies)

How We Collect It and Why

Personal Information

• When you place an order, we collect your contact and shipping details to process and deliver your order.
• When you create an account, we store your details to make future purchases faster.
• If you subscribe to marketing, we use your email to send offers and updates (you can unsubscribe anytime).
• When you contact support, we use your information to assist you.
• We may analyze your activity to improve our website and customer experience.

Payment Information

We collect payment details securely to process transactions. Payments are handled through trusted third-party providers.

Order History

We keep records of your purchases to:

• Provide customer support
• Improve product recommendations

Technical Information

We collect data such as IP address, device type, and browsing behavior using cookies and similar technologies to improve website performance.

Legal Bases for Processing

We process your data based on:

• Consent – for marketing communications
• Contract – to fulfill your orders
• Legal obligation – for tax and legal compliance
• Legitimate interest – fraud prevention and service improvement

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted partners such as:

• Payment providers (e.g., Stripe, PayPal)
• Shipping and delivery companies
• Email marketing platforms
• Website analytics tools (e.g., Google Analytics)
• Advertising partners (e.g., Meta Ads, Google Ads)

All third parties are required to protect your data.

Security & Data Retention

We implement appropriate security measures to protect your data, including encryption and secure systems.

We retain your information only as long as necessary for business or legal purposes.

Your Data Protection Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data

To exercise your rights, contact us at: operations@flairade.com

Complaints

If you are not satisfied with how we handle your data, please contact us first.

You may also have the right to lodge a complaint with a relevant data protection authority in the United States.